Keynote Speaker:

Keynote Speaker:

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Ph.D. Kayhan Tajeddini

Professor of Strategic Management and International Business

Institute for International Strategy, Tokyo International University

Kayhan Tajeddini is professor of Strategic Management and international business in Tokyo International Business. His research centers on strategic management, international management, innovation and entrepreneurship as well as strategic marketing. He has accumulated a breadth of teaching, research and industry experience in the international environment. He earned his Ph.D. (2007) in Strategic Management/Marketing from Bradford School of Management, UK with no correction (Distinction). Prior to joining TIU, he served, Lund University (as docent, associate professor) in Sweden, Ritsumeikan Asia Pacific University (APU) in Japan (as associate professor), Les Roches School of Hospitality Management and César Ritz Colleges in Switzerland and University of South Wales in the UK (as lecturer), and research assistant at Bradford University in the UK. Success in winning internal and external research grants indicates his ability to develop strong relationships with key stakeholders (Switzerland, Japan, UK, and Sweden). Teaching and working in different environments, He has liaised with different University and industry partners on their funded projects. He is Coordinating Editor of International Journal of Hospitality Management (Impact Factor: 4.465) (Elsevier), Editor-in-Chief of Middle East Journal of Management (Inderscience) (Indexed by Thomson Reuter), Editorial Board: Asia-Pacific Journal of Management Research and Innovation (Sage), Editor-in-Chief of Iranian Journal of Management and Science (Indexed by Thomson Reuter), and Editorial Board: Journal of Global Entrepreneurship Research (Springer). He has been Awarded for Excellence – 2016, Outstanding Author Contributions Emerald Literati (2016), Broman Postdoc Scholarship School of Business, University of Gothenburg Sweden(2010), research award (one of the best papers) in Academy of marketing, UK (2005). He has received various research grants such as 2017-2021, Japan Society for the Promotion of Science (JSPS), Japan Government, (4,420,000JPY), 2013-2015– Ragnar Söderberg Foundation, Sweden (32,000,000 SKR), 2010-2011, Asia Pacific University, Japan (10,000,000 JPY) and 2008-2010, Les Roches, Switzerland (20,000 SFR)

Title: THE IMPORTANCE OF HUMAN-RELATED FACTORS ON SERVICE INNOVATION AND PERFORMANCE

Abstract:

Firm size, collaboration, foreign ownership and the level of formal training for employees are just some of the key inputs considered to be important in the amount of Service innovation in Tourism firms. However work has called for a greater empirical understanding on service innovation in Tourism and deeper consideration of employment focused practices as front line employees are crucial to innovation. The relationship customers have with service providers is a key determinate of satisfaction and as such the aim of this research is to unpick further the human-related factors associated with this area of study. Data for this research paper were gathered from 201 tourism service firms located throughout Japan. Whilst the results indicate that committed front-line employees and leadership are found to be the primary antecedents of service innovation, knowledge management and instilling creativity through the firm are also key. Our results suggestion that organizations can leverage the benefits associated with human-related factors to enhance service innovation behaviours and increase business performance. 


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Dr. Pushpendu Kar

Assistant Professor, School of Computer Science,University of Nottingham, Ningbo, China

Dr. Pushpendu Kar is an Assistant Professor in School of Computer Science at the University of Nottingham, Ningbo, China. Prior to this, he was a Research Fellow in the Department of ICT and Natural Sciences at Norwegian University of Science and Technology, Norway, a Post-Doctoral Research Fellow in the Department of Electrical & Computer Engineering at National University of Singapore and in the Energy Research Institute at Nanyang Technological University, Singapore. Dr. Kar has completed all his PhD, Master of Engineering, and Bachelor of Technology in Computer Science and Engineering. He was a research visitor at Inria Paris, France. He is a Sun Certified Java Programmer. Dr. Kar was awarded the prestigious Erasmus Mundus Postdoctoral Fellowship of European Commission, ERCIM Alain Bensoussan Fellowship of European Union, and SERB OPD Fellowship of Department of Science and Technology, Government of India. He has received many travel grants to attend conferences and doctoral colloquiums. Dr. Kar has more than 9 years of teaching, research, and industrial experiences including in a couple of highly reputed institutions around the world. He has worked as a software professional in IBM. Dr. Kar is the author of more than 30 scholarly research papers, which has published in reputed journals including ACM TAAS, IEEE TNSM, IEEE Systems Journal, IEEE Sensors Journal, Journal of Building and Environment, conferences including ICC, TENCON, IECON, PEDS and IT magazines. He is also inventor of four patents. He has participated in the program committee of several conferences, worked as a team member to organize short term courses, and delivered few invited talks. He is a regular reviewer of IEEE, Elsevier, Wiley, and Springer journals and conferences.

Title: Named Data Networking: towards data-centric, fast and secure new generation Internet technology

Abstract:

Over the years the Internet has presented great potential for exchanging data between users and data sources (servers) in a packet centric manner over IP based network. Recently, due to changing nature of applications, user requirements, usage pattern peer-to-peer mode of data sharing has evolved, which raise the demand for updating the current IP based Internet. Recently, wide use of content-centric applications like, social networking, YouTube, Netflix, online games etc., enable the users to exchange texts, images, audios, and videos that generate a large amount of Internet traffic. The current Internet is lacking to adopt this content-based data distribution model because of its design. Nowadays, most of the application data delivery model rely on content instead of location of data. So, the concept of using IP addresses to identify location of a data hosted in a server is losing popularity. As well as, scarcity of IP addresses provoked to search for an alternative location-independent Internet technology. So, the necessity of content-centric networking has arisen, where content is given more important than location of the data. To achieve this, the Named Data Networking (NDN) has been proposed, which makes the users capable to exchange data without knowing their location. In addition to this, mobility and security issues are not inherently handled by current Internet but offered as add-on features which are not quite reliable. Whereas, NDN can handle these issues inherently and more efficiently than the current Internet. So, we are targeting to shift from IP based to NDN based Internet technology, steadily but smoothly.